Cookie Policy

Cookies

Our Site, New Stadium site and Shop uses cookies to collect certain information about our website visitors automatically. Cookies are small text files that store basic information that a website can use to track on-line traffic flows, recognise repeat site visits and record information about your on-line preferences. They often include an anonymous unique identifier that is sent to your browser from our Site and/or Shop, which is then stored on your computer's hard drive. Cookies do not attach to your system and damage your files but observe user behaviour and compile aggregate data that we then use in order to improve the Site and the Shop. We also use cookies to measure the effectiveness of advertising.

There are two broad categories of cookies – ‘first party cookies’ and ‘third party cookies’. First party cookies are cookies that are served directly by the website operator to your computer and are used only by the website operator to recognise your computer when it revisits that site. Third party cookies are served by a service provider on behalf of the website operator and can be used by the service provider to recognise your computer when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes.

We also collect certain information automatically about visitors to our Site and Shop, as described in the section headed “Cookies” below.

Cookie Types

Memory cookie (a first party cookie)
Name: PHPSESSID, SUB00001_SBASKET, ServerID
Website Used: Spurs Shop, Soccer schools
Purpose: This cookie allows you to use our Site and Shop in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted between visits.

Google Analytics (a third party cookie)
Name: _utma, _utmb, _utmc, _utmz, _pk_id..23f9, _pk_ses..23f9
Website used: Spurs Shop
Purpose: These cookies are set by Google, Inc. and are used to collect information about how visitors use our Site and Shop. We use this information to compile reports and to help us improve the Site and Shop. The cookies collect information in an anonymous form, including the number of visitors to the Site and Shop, where visitors have come to the Site and Shop from and the pages they visited.
More Information: View an overview of privacy at Google and how this applies to Google Analytics

Optimost Testing Cookie (Online Testing Cookie)
Name: Cookies Starting With - op674
Website used: Spurs Shop
Purpose: These cookies are used to test different layouts of pages to enhance your experience on the website.

Google Analytics Demographics and Interest Reporting
Website used: Spurs websites
Purpose: Includes data on your users' demographics (age, gender) and interests (affinity categories, other categories).
More Information: Anonymised data used to look at trending. Google gives users the ability to prevent their data from being collected and used by Google Analytics.
For more information on Policy requirements for Google Analytics Advertising Features, click here

Google Remarketing Cookie (third party cookie)
Website used: Spurs Shop and spurs website
Purpose: Webgains Affiliates - We sometimes advertise on third party websites and these cookies give us information on how you found our website and which website you came from. This helps us identify which websites are sending us the best traffic and we reward them based on this.

Memory cookie (a first party cookie)
Website used: Spurs Shop and spurs website
Purpose: Google Remarketing Cookie - On some of our pages online we place tags to see what you are viewing. Using this information we use this in our online marketing to help make sure that the ads you see around the web are relevant to what you have been viewing and are interested in.

Memory cookie (a first party cookie)
Name: sf_sso
Website used: Soccer Schools
Purpose: Currently in place to retain the signed in status for soccer school site only.

Session cookie
Name: UIC
Website used: Spurs TV
Purpose: Shows that a user is logged in and contains no identifying information.

Memory cookie (a first party cookie)
Name: TBC
Website used: Tottenhamhotspur.com
Purpose: Retains members being signed into Tottenhamhotspur.com only for 30 days.

Session cookie
Name: SIC
Website used: Spurs TV
Purpose: Shows that a user is logged in and contains no identifying information for SSL domains.

Session cookie
Name: uv_******
Website used: Spurs TV
Purpose: Tracks the users recommended bit rate and also the recommended settings i.e Captions.

Memory cookie (a first party cookie)
Name: USER
Website used: Spurs TV
Purpose: Contains information: user name, email, login name, subscription status.

Session cookie
Name: cq-sync-tottenhamhotspur
Website used: eticketing
Purpose: Created on landing on the site.

Session cookie
Name: tottenhamhotspur
Website used: eticketing
Purpose: Created when logged in or basket created.

Google Analytics (a third party cookie)
Name: _utma, _utmb, _utmc, _utmz
Website used: eticketing
More Information: __utma - Google Analytics tracking cookie, expires immediately, __utmb - Google Analytics tracking cookie, expires in 30minutes, __utmc - Google Analytics tracking cookie, session cookie, expires at end of session, and __utmz - Google Analytics tracking cookie, expires in 6 months, 12 hours and 30minutes.

Session cookie
Name: JSESSIONID, TESTCOOKIE, cy_track_user, new_id, other, trx_id
Website used: eticketing
Purpose: For electronic transactions.
More Information: JSESSIONID - secure.barclaycard.co.uk - 3rd party, used for payment, TESTCOOKIE - secure.barclaycard.co.uk - 3rd party, used for payment, cy_track_user - secure.barclaycard.co.uk - 3rd party, used for payment, expires 2079, new_id - secure.barclaycard.co.uk - 3rd party, used for payment, other - secure.barclaycard.co.uk - 3rd party, used for payment, trx_id - secure.barclaycard.co.uk - 3rd party, used for payment.

Session cookie
Name: uid, uvc, uit, psc, pid
Website used: eticketing
Purpose: For bookmarking
More Information: uid - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc. uvc - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc. uit - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc. psc - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc. pid - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc.

Session cookie
Name: _atuvc
Website used: main website
Purpose: For bookmarking via social. 
More information: AddThis: The __atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behaviour for users.

Session cookie
Name: EkAnalytics, EktGUID
Website used: main website
More Information:  CMS Analytics - not used. Unique session identifier.

Session cookie
Name: thcfn, thcid, thcn, thmn, ths, thtype, vmb
Website used: main website
Purpose: Membership Login cookies

Session cookie
Name: Session_id
Website used: Spurs tv video player (Invideous player)
More Information: retains users login details for monthly subscription player