Travel information | Ferencvárosi TC (Hungary) vs Spurs, UEFA Europa League

Supporters travelling to Budapest, Hungary for our UEFA Europa League match against Ferencvárosi TC at the Groupama Arena on Thursday 3 October are advised to take note of the following important information....

Kick-off is 6.45pm local time (5.45pm UK time).

Please note that our ticket allocation has sold out for this match, and we strongly advise supporters not to purchase tickets in the home end. The home areas are designated for Ferencvárosi TC supporters only and any Spurs supporters found to be in the home end may be denied entry to the stadium and/or ejected for their own safety without the option to be relocated to the visiting supporters’ section.

Should supporters have any queries regarding their trip to Budapest, please contact supporterservices@tottenhamhotspur.com

Budapest

No areas of Budapest have been identified as ones which should be avoided by supporters. However, we recommend fans familiarise themselves with the Foreign Office’s travel advice.

Should you experience any problems whilst in Budapest, please call the Travel Line - 07917 880445. This number will be available throughout the day/evening of the match.

The local currency in Hungary is the Forint.

Getting to the stadium and ticket collection process

Ferencvárosi TC has provided two Fan Meeting Points in Budapest where our supporters should gather before being escorted on buses by local police to Sector E, the visiting supporters’ section of the Groupama Arena. Please note that it is mandatory for supporters to collect their ticket and take the shuttle bus from Fan Meeting Point 2 (FÉK STREET, 9th DISTRICT) to the stadium. Food and drink will be available to purchase at both locations, with toilet facilities also available.

At both locations, Ferencvárosi TC will provide fans with the option to purchase food and beverages, with toilet facilities also available. Tottenham Hotspur stewards and supporter liaison staff will be on hand to support our fans at the Ticket Collection Point.

Meeting Point 1

Opening time: 3pm Last bus: 5:15pm

Location: VÁROSLIGET ’OR: CITY PARK’ (1146 BUDAPEST, KÓS KÁROLY SÉTÁNY)

On police advice, it is highly recommended that all Tottenham Hotspur supporters make their way to VÁROSLIGET ’OR: CITY PARK’ where a convoy of shuttle buses will provide transport to the second Fan Meeting Point. Shuttle buses will commence shortly after 3pm, with the final convoy of coaches departing for the second meeting point at 5:15pm. The journey time between the fan meeting points is approximately 30 minutes.

Food and beverages will be available to purchase with toilet facilities also available.

Meeting Point 2

Ticket Collection Point

Opening time: 3:45pm (3 hours before kick-off)

Last arrival to collect tickets: 6pm

Location: FÉK STREET IN THE 9th DISTRICT OF BUDAPEST

At the request of the home club, at this location supporters will be required to exchange a Tottenham Hotspur issued voucher for their individual match ticket. Once fans have collected their ticket, it will be mandatory for all supporters to board a shuttle bus taking them the short distance to the stadium.

Supporters who do not arrive by shuttle bus will be denied entry to the stadium. A mandatory body search will take place prior to entering the fan meeting point with supporters asked to present photo ID prior to entry.

To ensure our supporters have a safe and enjoyable time in Budapest, we ask that you read the following ticket collection information carefully:

Ticket collection and shuttle bus meeting point

Collection process

• Ticket holders have been sent an email with the link to complete a form to receive their digital ticket voucher. Once the details have been submitted, the successful Season Ticket Holder will be emailed their voucher no later than by 5pm on Monday 30 September.
• It is mandatory for supporters to collect their ticket at meeting point 2 and take the shuttle bus to the Groupama Arena.
• Tickets are non-transferrable. Supporters MUST present a voucher to collect their ticket.
• The successful applicant MUST be in attendance to exchange their voucher for their ticket - Photo ID will be required and checked. The ticket will only be handed to the named holder.
• A body search and photo ID check will take place at Fan Meeting Point 2 and again at the stadium.
• Ferencvárosi TC will NOT accept photocopies of ID, and supporters are asked to display a passport, driving license or another form of photo ID.

Ferencvárosi TC have advised that supporters will not be permitted entry to the stadium if they:

• Do not enter the Fan Meeting Point and use the shuttle bus to the stadium.
• Do not enter the stadium via the dedicated visiting supporter’s zone at Sector E.
• Do not display photo ID upon request, this can be a passport, driving license or other form of ID with your name, photo and DOB displayed
• Display hostile or aggressive behaviour and do not comply with requests made by the police or security staff.
• Arrive without a valid voucher or present one that is fake/photocopied.

At the Groupama Arena

The stadium will open at 4.45pm and supporters will arrive by police escort on the shuttle bus at Sector E, the dedicated zone for visiting supporters at the stadium.

Supporters will be searched by the Ferencvárosi TC stewarding team who will be assisted by local police. Both men and women search staff will be present.

Supporters must show photo ID on arrival at the stadium. Failure to show photo ID will result in fans being denied entry to the stadium. Tottenham Hotspur stewards will be present at the entrance and inside the stadium, designated as Visiting Fan Support.

Accessibility

Access supporters are advised not to use the Fan Meeting Points and should collect their tickets from the Tottenham Hotspur Access team upon arrival at the Groupama Arena. The Club has contacted all access supporters directly by email with full information on ticket collection and travel to the stadium.

Access supporters and their personal assistants MUST display photo ID to access the stadium. Searching procedures also apply.

Alcohol

Supporters who arrive intoxicated may be denied entry to the stadium. Alcohol will be served in General Admission areas of the stadium on matchday, both before the game and at half-time.

Bag Policy

Only small bags, approximately A4 in size, will be allowed into the stadium after searches by stewards at the entrance. We advise supporters to only bring essential items.

Backpacks, rucksacks, luggage or any with prohibited items will not be allowed into the stadium.

Medical exemptions

Any supporter requiring medical exemption to the bag policy, or any prohibited items are advised to contact Access@tottenhamhotspur.com no later than 48 hours before the match.

The Club will then submit this information to Ferencvárosi TC so you can be accommodated on matchday.

Phone chargers

Small power banks/portable phone chargers are permitted.

Flags

Flags are permitted in the stadium and Ferencvárosi TC and Tottenham Hotspur staff will be happy to direct you to a location to display your flag. Please note, as at other stadia in the UK and Europe, flags with religious / sectarian / political / inflammatory or offensive messages will not be permitted and may be confiscated. Flag poles must be plastic and no longer than 1m in length and 1cm in diameter. Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Concourse and payments

There is one food and beverage kiosk in the visiting supporters’ section which will accept cash (Forint) and major debit and credit cards.

There is one men’s and one women’s toilet facility and cubicles are limited.

Smoking

Smoking is NOT permitted in the stadium.

Prohibited items

Ferencvárosi TC advise that the following items are prohibited from entering the Groupama Arena and Fan Meeting Points:

Alcoholic beverages/drugs; any objects that could put anyone’s safety and security at risk, or in any way post a threat to the event, including but not limited to - Piercing or cutting instruments; Any food and drink, canned or otherwise; Spray; Umbrellas; Pyrotechnics; Face covering masks; Lighters, Coins; Any other items that can be thrown and cause injury.

Leaving the stadium after the game

Our supporters will be held in the stadium for approximately 30 minutes after the final whistle. Complimentary shuttle buses will be provided by Ferencvárosi TC to return supporters to City Park after the game.

Spurs respects

We are justly proud of our superb and loyal support at home and away. We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and act as considerate visitors to those who live and work in the cities and countries we visit. Please respect local customs and traditions by not placing flags or banners on local statues or monuments.

We recognise that most supporters want to watch a football match and not to listen to abusive or indecent language from the stands. Discriminatory behaviour which includes shouting, chanting or actions such as racist, sectarian, homophobic, sexist or anti-disability behaviour is unacceptable. If you witness incidents like these, please get in contact with a steward as soon as you can.