Information for fans travelling to Old Trafford on Sunday
Fri 27 September 2024, 09:30|Tottenham Hotspur
Supporters making the trip to Manchester for our Premier League fixture against United at Old Trafford on Sunday should be aware of the following information...
A reminder that we kick-off at 4.30pm, with gates opening at 2.30pm.
Manchester United’s guide for visiting supporters can be found here.
Supporters are asked to take particular note of the information regarding the unauthorised use of tickets which can be found below. Supporters without tickets should not travel to the stadium.
Getting to Old Trafford
Supporters are advised to plan their travel in advance and are requested to arrive at the stadium early.
Old Trafford is a public transport destination, served by bus, train and Metrolink tram services. Supporters can plan their journey by visiting Transport for Greater Manchester’s journey planner here.
TfGM’s travel advice for this fixture, including details of park and ride facilities, can be found here.
Entrance to the stadium
The visitors’ section is located in the South East corner of the stadium and accessed via turnstiles S22 and E30 of the East Stand.
All supporters will be subjected to a screening process that includes a physical and/or visual search.
Accessibility
Manchester United’s accessibility information can be found here.
Disabled supporters will be located in an accessible area in the South East corner of the stadium and will enter via dedicated Accessible Entrance AE8. A lift will take supporters to the new accessible platform.
Please note that as the accessible area’s kiosk is in view of the pitch, no alcohol will be served.
Accessible toilets are available and supporters without their own RADAR key will be able to request one from a steward.
Access Stewards will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.
Payments
Old Trafford is a cashless stadium. All major debit and credit cards are accepted.
Bag Policy
Supporters are advised not to bring a bag to the stadium. Supporters bringing a bag should note that only those measuring 20cm x 15cm x 5cm (equivalent to a small handbag) will be permitted into the stadium. Exceptions will be made for bags containing essential medical provisions or equipment.
Supporters with larger bags can use a bag storage facility in the E2 car park located outside the visitors’ section at a cost of £5 per bag.
Spurs Respects
We are proud of our superb and loyal support at home and away.
We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.
The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.
Ticket Office
Supporters collecting tickets can do so from United's Ticketing & Membership Services in the W2 car park, behind the Sir Alex Ferguson Stand. Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.
Flags and banners
Flags and banners cannot be larger than 2m x 1m and must not obstruct the views of others, cover advertising signs or cause a safety hazard, nor may they display abusive or threatening words, images, political statements or be deemed unacceptable. Flag poles are not permitted. All flags and banners must carry a valid Fire Safety Certificate.
Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.
Prohibited items and behaviour
A full list of prohibited items can be found here.
Supporters are reminded that throwing missiles and encroaching on the pitch are criminal offences.
Reporting anti-social behaviour
To report an incident at Old Trafford please notify the nearest steward or text HELP with stand, row and seat details to 84222.
Unauthorised use of tickets
Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters found to have purchased tickets and subsequently sold or passed them on to other supporters, or offered for sale, will be subject to sanctions by the Club.
Supporters unable to attend
Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club will make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of original tickets.