We are pleased to announce details of the Season Ticket renewal process for the 2024/25 season.
We should like to take this opportunity to thank all our existing Season Ticket Holders for your incredible support this season, which has already seen some unforgettable moments and a special matchday atmosphere created at the stadium.
The impact this has on team performance is clear to see and you have all played a huge part – we look forward to continuing this exciting journey we are on as a Club together.
In undertaking the Ticketing Review, fans asked that we communicate Season Ticket pricing at an earlier point in the season and to leave renewals open until after the last fixture of the season. As such, we are announcing Season Ticket pricing today with renewals now open. The deadline to complete payment and retain your seat for next season is 5pm on 20 May, 2024. Full details on how to renew your seat will be communicated directly via email.
Football is not immune to the rising costs of goods and services across the board and we continue to look at all options to minimise ticket price increases, while absorbing the vast majority of costs. In the five years since the stadium opened in April, 2019, there has only been one Season Ticket price increase of 1.5 per cent. There has, however, been a significant increase in matchday costs outside of our control such as utilities, rates and consumables, along with the need to continue to operate on a sustainable basis. For 2024/25, Season Ticket prices will increase by six per cent.
Once again, we shall be working with V12 Finance to offer a payment option to supporters wishing to spread the cost of their Season Ticket across 10 months. Subject to approval, payments will commence in June and continue for a further nine months. If you wish to pay via V12 Finance, your loan will be subject to a one-off arrangement fee (admin fee) of 6.70 per cent.
We have also published our Ticketing Charter following a review of our practices and policies. It contains several key ticketing updates, including allocation of away tickets, fixture change resale, ticket share, seat utilisation, concession season tickets and Ticket Upgrade – this should be read alongside our renewal information. Our updated Ticketing Charter can be viewed in full here. However, all membership and ticket purchases will continue to be governed solely by the Club’s Membership and Ticketing Terms, which can be found here.
Ticketing information for the Women’s First team for 2024/25 will follow in due course.
We thank our fans for their incredible loyalty and understanding as we aim to keep a wide range of pricing and ticket choice, whilst also ensuring we can continue to deliver sustainable investment into our football activities and an excellent matchday experience in the stadium.