Information for fans travelling to Manchester City on Sunday

Supporters making the trip to Manchester for our Premier League fixture against City on Sunday should be aware of the following information...

A reminder that we kick-off at 4.30pm, with gates opening at 2.30pm.

Manchester City’s guide for visiting supporters can be found here.

Supporters are asked to take particular note of the information regarding the unauthorised use of tickets which can be found below.

Getting to the Etihad

Supporters are advised to plan their journey to and from the stadium in advance and allow plenty of time to reach the Etihad Campus. Supporters are also requested to arrive at the stadium no later than 3.30pm.

Due to RMT industrial action, there are expected to be an extremely limited number of trains operating between London and Manchester on Sunday.

The following train operators are affected on Sunday 3 December:

Avanti West Coast
Chiltern Railways
Great Northern
London Northwestern Railway
Thameslink
West Midlands Railway

From the City Centre

The Etihad has a dedicated tram stop, Etihad Campus, adjacent to the stadium in City Square. Metrolink services run every 12 minutes between Manchester Piccadilly station and Etihad Campus on the Ashton line with a journey time of less than ten minutes.

Alternatively, the Etihad is a 20 minute walk from Manchester Piccadilly via a safe, well-lit and signposted walking route.

Transport for Greater Manchester’s match travel information for this fixture can be found here...

Parking

Supporters driving to Manchester are advised that there is no matchday parking available near the stadium. Park and ride facilities are available, allowing supporters to complete their journeys via tram. Aston West and Ashton Moss are recommended.

Entering the stadium

The visitors’ section is located in the South Stand of the stadium and entered via Turnstile L. Match tickets will specify the correct entrance to use.

All supporters will be searched prior to entering the stadium and search dogs may be present at turnstiles.

Supporters are advised to carry photo ID to prevent any issues entering the stadium.

A list of prohibited items can be found here...

Safe standing

Level 1 of the visitors’ section has safe standing with independent barriers in front of each seat, allowing for free-flowing lateral movement in and out of seating rows.

Supporters are asked not to stand on the rails or seats and unless moving to use facilities, to remain in their designated space and avoid standing in gangways or on steps. Supporters are also asked to be respectful toward staff, stewards and other fans at all times.

Accessibility

Manchester City’s guide for disabled supporters can be found here...

Accessible toilets are located on Levels 1 & 3 of the visitors’ section. Supporters without their own RADAR key will be able to request one from a steward.

Supporters with a medical condition requiring use of a bag or other equipment should contact the Access Team at access@mancity.com

Access Stewards will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.

Refreshments

A free fan zone located by the west reception with music, food and drink available, opens at 2pm. Please note however that alcohol is not available to visiting supporters in the fan zone.

Concessions in the visitors’ section of the stadium will be serving food and hot and cold drinks as well as alcoholic beverages.

Cashless payments

All payments inside and outside the stadium will be cashless. Major credit and debit cards, Apple Pay and Google Pay are accepted.

Smoking

The entire Etihad Campus, including roadways, car parks and concourses, is smoke free. Use of electronic cigarettes is also prohibited.

Bag policy

Supporters are advised not to bring a bag to the stadium. Supporters bringing a bag should note that only those of A4 size (21x30cm) and smaller will be permitted into the stadium.

Bag drop facilities for larger bags are in place on Sir Howard Bernstein Way at a cost of £10.

Post-match

There may be a request, in consultation with Greater Manchester Police, for supporters to remain in the stadium for a short period. Should this be required, an announcement will be made in advance to supporters.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.

Ticket Office

The visiting supporter ticket office will open at 2.30pm and is located in the South Stand of the stadium, opposite Sir Howard Bernstein Way (Nexen Tyre Bridge), next to Turnstile L.

Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.

Flags and banners

Supporters wishing to display a flag or banner in the visitors’ section are asked to seek permission from Manchester City in advance by emailing mancity@mancity.com with the subject line FAO Security – MCFC v Spurs Flag. Emails should include a photo of the flag and its Fire Safety Certificate, along with its dimensions.

Flags and banners must be no larger than 2m x 1m and must not obstruct the views of others, cover advertising signs or cause a safety hazard. Nor may they display abusive or threatening words, images, political statements or be deemed unacceptable. Flag poles are not permitted. All flags and banners must carry a valid Fire Safety Certificate.

Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50 per cent reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club will make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of original tickets.