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Information for fans travelling to Deepdale

Wed 25 January 2023, 10:00|Tottenham Hotspur

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Supporters making the trip to Lancashire for our fourth round Emirates FA Cup tie against Preston North End on Saturday 28 January should be aware of the following information.

A reminder that we kick-off at 6pm, with gates opening at 4.30pm.

Preston North End’s away supporters’ guide can be found here. Updates on travel and match information will be provided on Twitter by the local police account @PNEPolice.

Supporters are asked to take particular note of the information regarding the unauthorised use of tickets which can be found below.

Getting to Deepdale

For supporters travelling by train, Preston Railway Station is approximately two miles from the stadium - approximately a 30-minute walk. Alternatively, taxis to Deepdale are available outside the station and cost approximately £5. The 19 and 19A buses from Preston Bus Station - approximately a 15-minute walk from Preston Railway Station - also serve Deepdale.

Supporters travelling by train are reminded that the last train to London departs Preston at 8pm.

Supporters driving to Preston are advised to exit the M6 at Junction 31, head west and follow the A59 to the A5085 Blackpool Road. After approximately one mile the stadium will be signposted.

Limited stadium parking is available for £15 per vehicle and sold in advance of the fixture date, subject to availability. Parking is also available on a first come, first served basis on Moor Park, situated across from the stadium on Sir Tom Finney Way. Local parking restrictions are in place around the stadium.

Supporters are advised to plan their journey to arrive by 5pm to avoid traffic congestion or queues at turnstiles.

Entrance to the stadium

The visitors’ section is the entirety of the Bill Shankly Kop for this fixture, located in Blocks K-R and entered via Turnstiles 15-25.

Supporters are advised to arrive early to avoid queues at turnstiles.

Accessibility

Preston North End’s information for disabled supporters can be found here.

Preston Railway Station offers step-free access and wheelchair accessible Hackney carriage taxis are available to provide accessible transport to and from the stadium. Supporters requiring post-match taxis are advised to book them in advance.

Dedicated accessible entrances to the visitors’ section are available. Wheelchair users located on the viewing platform can enter via Door NX01, next to Turnstiles 15-19. Wheelchair users located at pitch level and ambulant disabled supporters can enter via Door NX07, next to Turnstiles 22-25. Stewards will be available to assist with entry.

Concourses are accessible and an in-seat refreshment service will be available to supporters.

Accessible toilets are available in the visitors’ section. Supporters without their own RADAR key will be able to request one from a steward. Supporters requiring use of a Changing Places facility should contact their nearest steward who will be able to arrange an escort to the facility which is located in a nearby home section of the stadium.

Access Stewards will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required. 

Refreshment

Concessions in the visitors’ section of the stadium will be serving food and hot and cold drinks as well as alcoholic beverages.

Visiting Supporter Pubs

A number of pubs between Preston Railway Station and the stadium will welcome visiting supporters: The Old Vic, The Station, Hogarths, The Bears Paw, Twelve Tellers and the Slug and Lettuce.

Closer to the stadium, St Gregory’s Social Club will be open from 2-3pm and will welcome home and away supporters. Non-members will be charged a £1 entry fee. The centre is a five-minute walk from the stadium and has parking available on a first come, first served basis for £3.

Fulwood Sports and Social Club opens at 1pm, welcoming home and away fans with an entry fee likely to be charged for non-members. It is a 15-minute walk from the stadium and parking is available on a first come, first served basis for £3.

Cashless payments

All payments inside the stadium will be cashless. Major credit and debit cards, Apple Pay and Google Pay are accepted.

Bag policy

Supporters are advised not to bring a bag to the stadium. Supporters bringing a bag should note that only those of A4 size (21x30cm) and smaller will be permitted into the stadium. Bags will be searched on entry.

There is no bag drop facility at Deepdale.

Prayer Room

Supporters requiring a prayer room during their time at Deepdale are advised to contact their nearest steward on arrival to arrange access.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.

Ticket Office

Tickets can be collected from the Away Ticket Office, which is located to the left of the Bill Shankly Kop in the Invincibles Pavilion.

Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com

and will only be provided on production of valid photo ID.

Flags and banners

Flags and banners must be approved in advance by Preston North End. Supporters wishing to bring a flag or banner should send a photo of the flag and its Fire Safety Certificate with confirmation of its dimensions to safety@pne.com.

Flags and banners can be no larger than 2x1m and cannot contain any content that might be deemed offensive.

Supporters are advised that there is limited space in the visitors’ section to display flags and banners and reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Prohibited items

The following articles are prohibited from entering Deepdale: air horns, bottles, cans, dangerous or hazardous items, drugs, glass vessels, laser devices, poles, pyrotechnics, sponsorship or promotional materials or weapons. 

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club will make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of original tickets.

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