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Information for fans travelling to Middlesbrough

Sun 27 February 2022, 14:15|Tottenham Hotspur

Supporters making the trip to the Riverside Stadium for our FA Cup fifth round tie against Middlesbrough on Tuesday evening should be aware of the following information...

A reminder that we kick-off at 7.55pm, with gates opening at 6.40pm.

Middlesbrough’s guide for first time visitors can be found here.

Supporters are asked to take particular note of the information regarding the unauthorised use of tickets which can be found below. Supporters without tickets should not travel to the stadium.

Getting to the Riverside

Supporters are advised to plan their travel in advance and are requested to arrive at the stadium early.

Supporters should follow the government’s safer travel guidance for passengers when travelling on public transport.

Supporters arriving into Middlesbrough train station can walk to the stadium in 10-15 minutes.

For supporters driving to Middlesbrough, the postcode for the Riverside Stadium is TS3 6RS. There is limited matchday parking at the stadium, which can be purchased in advance by calling 01642 929421. Alternatively, city centre parking is available, details of which can be found here.

Supporters are advised that road closures will be in place for around 45 minutes prior to kick-off and up to 30 minutes after the final whistle.

Entrance to the stadium

The visitors’ section is located in the south east corner of the stadium and accessed via turnstiles 53-61 of the East Stand.

Searches may take place prior to entering the stadium.

Accessibility

Middlesbrough’s Access Statement can be found here.

Accessible parking is limited and can be purchased in advance by calling 01642 929421.

Disabled supporters will be located in the lower tier of the visitors’ section and will enter via a dedicated Accessible Entrance in the south east corner of the stadium near turnstiles 53-61 of the East Stand.

Accessible toilets are available and supporters without their own RADAR key will be able to request one from a steward.

Access Stewards will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.

Fan Zone

Middlesbrough’s Fan Zone is located outside the West Stand, near the Ayresome Park Gates, and is open to visiting supporters pre-match.

Payments

The Riverside Stadium accepts cash payments, though supporters are asked to make cashless payments where possible. All major debit and credit cards (excluding American Express) are accepted at the Riverside Stadium. Please note there are no cash machines at the stadium.

Bag Policy

Supporters are advised not to bring a bag to the stadium. Supporters bringing a bag should note that only those of A4 size (210mm x 297mm) and smaller will be permitted into the stadium.

Supporters with larger bags can book a storage facility in advance by emailing   yvonne.ferguson@mfc.co.uk.

Spurs respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

If you witness incidents like these, please report them to your nearest steward.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Ticket Office

Supporters collecting tickets can do so from the away ticket office next to the visitors’ section entrance. Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com.

Flags and banners

Supporters wishing to display a flag or banner in the visitors’ section are asked to seek permission from Middlesbrough in advance by emailing yvonne.ferguson@mfc.co.uk with a photo of the flag and its Fire Safety Certificate, along with its dimensions.

Flags and banners must not obstruct the views of others, cover advertising signs or cause a safety hazard. Nor may they display abusive or threatening words, images, political statements or be deemed unacceptable. Flag poles are not permitted. All flags and banners must carry a valid Fire Safety Certificate.

Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office - email  ticket.office@tottenhamhotspur.com - as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.