Information for fans travelling to Crystal Palace

Please find below information for our supporters making the trip to Selhurst Park for our Premier League fixture against Crystal Palace on Wednesday evening, which includes details of travel disruption...

A reminder that we kick-off at 8pm.

Crystal Palace’s visiting supporters’ guide can be found here...

Travel

Due to RMT industrial action, a limited pre-match service to Selhurst, Thornton Heath and Norwood Junction stations is expected on Wednesday. Stations are expected to close around 6pm with no rail or London Overground services available post-match. TfL buses will be operating throughout the day.

Supporters are advised to plan their journey to and from the stadium in advance and allow plenty of time to reach Selhurst Park.

A Healthy Neighbourhood Scheme is in place around the stadium, restricting vehicle access to Holmesdale Road and Elm Park Road to public transport and permit holders only.

Local parking enforcement measures will be in operation on the streets immediately surrounding the stadium. Any vehicles parking in these areas may be fined or removed by Croydon Council.

Entering the stadium

Gates open at 6pm for visiting supporters.

Visiting supporters will be located in Blocks R, S & T of the Arthur Wait Stand, located on Park Road.

For a larger version of this map, click here...

Accessibility

Crystal Palace’s guidance for disabled supporters can be found here.

Supporters using rail services pre-match are advised that Selhurst and Thornton Heath stations have step-free access to all platforms. Norwood Junction has step free access to Platform 1 for northbound stopping services only. There is no step-free access to Platforms 2-6.

Sixteen parking bays are available to home and visiting Blue Badge Holders in the Sainsbury’s car park located directly next to the stadium. They are available on a first come, first served basis upon production of a valid Blue Badge.

A designated Accessible Entrance is available in the Arthur Wait Stand and Access Stewards will be on hand to provide assistance to any supporters requiring it.

An in-seat order service for Access supporters is available within the visiting section’s viewing area, where refreshment orders will be delivered to supporters’ positions. Lap trays are available on request for wheelchair using supporters. Programmes can also be purchased via the service. Staff members will be on hand to make these arrangements for supporters.

Selhurst Park offers low level counters at kiosks and audio commentary for visiting supporters.

Disabled Supporter Assistants will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.

Fan Zone

A fan zone offering food, drink and family entertainment is located in the main car park, by Entrance 10. It is open from 5pm and visiting supporters are welcome on production of a valid match ticket.

Refreshments

Concourse catering kiosks will be serving food, hot and cold drinks and alcoholic beverages.

An early bird offer of a burger or pie with a beer for £7.50 will be available inside the stadium until 7.15pm.

There is no designated pub for visiting supporters, however turnstiles will open at 6pm and a DJ will be playing on the concourse of the visitors’ section.

Cashless payments

Selhurst Park is a cashless stadium and accepts all major debit and credit cards.

Bag Policy

Supporters can bring a bag or backpack providing it is small enough to fit under their seat, subject to a full search at the turnstiles. Alternatively, luggage can be left for free at the Information Centre which is located at Entrance 9 and open from 5pm until 30 minutes after the final whistle.

Ticket Office

Supporters collecting tickets can do so from the Visiting Supporter Box Office, located on the corner of Park Road and Holmesdale Road, by Entrance 4.

Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

If you witness incidents like these, please report them to your nearest steward.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Reporting anti-social behaviour

To report an incident at Selhurst Park please notify the nearest steward or text 07507 477669 with the nature and location of the incident.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club will make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.