Information for fans travelling to Brentford Community Stadium on Saturday

Supporters making the trip to west London for our Premier League fixture and first visit to Brentford Community Stadium on Saturday should be aware of the following information...

A reminder that we kick-off at 5.30pm, with gates opening at 3.30pm. Supporters are advised to arrive at the stadium at least one hour before kick-off to avoid the busiest public transport times.

Supporters are asked to take particular note of the information regarding the unauthorised use of tickets - which can be found below.

Supporters without tickets should not travel to the stadium.

Getting to Brentford Community Stadium

Visiting supporters are advised to use public transport rather than travelling by car and to use TfL’s Journey Planner before departing for the stadium.

Brentford Community Stadium has eight stations located within a 20-minute walking radius offering London Underground, London Overground and National Rail services - please see map below.

Supporters requiring a step-free station are advised that Brentford is the closest to the stadium and that planning a journey in advance is recommended.

Stations within a 10-minute walking radius

Kew Bridge (rail services - not step-free)
Gunnersbury (District line, London Overground and rail services - not step-free)

Stations within a 20-minute walking radius

Brentford (rail services - step-free)
Kew Gardens (District line, London Overground and rail services - step-free)
Chiswick Park (District line - not step-free)
South Acton (London Overground and rail services - step-free)
Acton Town (District and Piccadilly lines - step-free)
South Ealing (Piccadilly line - not step-free)

Leaving Brentford Community Stadium

Post-match, Gunnersbury station will not open until one hour after the final whistle. During busy periods long queues to enter the station may be expected.

Visiting supporters will be discouraged from using Kew Bridge station post-match and are recommended to use Kew Gardens or Acton Town.

Supporters choosing to use Kew Bridge will be required to walk from Capital Interchange Way and up Lionel Road South. The station will be ‘exit only’ for at least one hour post-match and the queuing system will take supporters directly onto the eastbound platform. Supporters travelling west can walk across a pedestrian bridge to the opposite platform from inside the station.

Brentford will provide transport information regarding queues, delays or recommendations on alternative stations as supporters depart the stadium.

Click here to look at this map in a larger size (pdf)...

Entrance to the stadium

The visitors’ section is located in the north east corner of the stadium and can be entered via turnstiles F, G and H. Supporters should approach the stadium via the accessible railway bridge from Capital Interchange Way, which can be reached from Chiswick High Road or Great West Road. A lift is available to take supporters to ground level from the bridge.

Brentford’s Here to Help staff and matchday stewards will be available to welcome supporters and assist with any queries. Supporters are asked to be ready to participate in any ticket, ID or bag checks.

Accessibility

Brentford’s Access Statement can be found here.

Disabled supporters can enter the stadium via the Accessible Entrance at Turnstile G.

Wheelchair spaces for visiting supporters are located in the lower and upper tiers of the visitors’ section. A lift is located close to the viewing platform on the upper tier. Seats for ambulant disabled supporters are located in the lower tier.

Accessible toilets are available and supporters without their own RADAR key will be able to request one from a steward. Supporters requiring a Changing Places facility should contact a steward who will be able to escort them.

Parking

Limited park and walk parking is available for £12.50 at Chiswick Park and can be pre-booked here or by calling 020 8194 0034. Limited Blue Badge parking is available for £10 at Chiswick Business Park and can be pre-booked here or by calling 020 8194 0034. Accessible shuttle buses will drop supporters close to the stadium.

Local pubs

All local pubs welcome visiting supporters and the following are recommended based on their proximity to stations:

Kew Bridge station

The Express Tavern
One Over the Ait
The Bell & Crown
The Steam Packet
City Barge

Gunnersbury station

The Gunnersbury
The Pilot

Over Kew Bridge, toward Kew Garden station

The Cricketers
The Greyhound
The Coach & Horses
The Botanist

Ticket Office

Supporters collecting tickets can do so from the Main Ticket Office, located next to Entrance A of the South Stand. Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.

Refreshments

Kiosks in the visitors’ section will be serving a wide range of food, including vegetarian and vegan options, as well as alcoholic and soft drinks.

Cashless payments

Brentford Community Stadium is a cashless venue. All major debit and credit cards are accepted.

Flags and banners

Flags and banners no larger than 2x1m are permitted in the visitors’ section, providing they contain no offensive or inflammatory content. Supporters wishing to bring larger flags must obtain approval in advance by emailing enquiries@brentfordfc.com.

Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Bag Policy

Only bags of A4 size (297mm x 210mm) or smaller will be permitted into Villa Park and all bags will be examined by a steward. There are no bag storage facilities at the stadium and supporters are encouraged to leave bags at home.

Spurs respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

If you witness incidents like these, please report them to your nearest steward.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.