AccessibilityTottenham Hotspur Stadium

Mon 09 September 2019, 17:42|Tottenham Hotspur

Fans attending Saturday’s match against Crystal Palace (kick-off 3pm) will experience new and upgraded facilities at White Hart Lane station for the first time on a matchday.

The new entrances will provide quicker and easier access for those using the London Overground station for home matches and other event days at our stadium. There is more circulation space within the station and more of the platforms are covered.

Please note due to ongoing works on the lifts, the station is not yet fully accessible. Northumberland Park has step-free access, as do the National Rail platforms at Tottenham Hale.

Fans intending to travel to White Hart Lane station are advised to take note of the following key points with regards to how the new-look station will operate:

• The old station entrance and staircases are no longer in use – all exit and entry to the station will be via the new entrances on Love Lane.
• If you are travelling Southbound towards Liverpool Street after the match, head for Whitehall Street off the High Road (opposite our West Atrium entrance) and join the queue.
• If you are travelling Northbound towards Cheshunt/Enfield Town after the match, turn onto White Hart Lane from the High Road and join the queue on the left-hand side of the road.
• Please take note of fixed and digital signage directing you to the station when leaving the stadium and adhere to the advice of stewards. For more detailed information, view our detailed walking route map.
• Do not attempt to jump over barrier lines into queues.
• If queues are halted to reduce overcrowding on the platforms, please be patient with stewards. ‘Stop and Hold’ operations work to reduce the length of time you may be required to wait to catch your train and are only possible with your co-operation and support.

Please bear with us as we allow the new station operations to bed in. Although the station has been upgraded, the new rolling stock has not yet been introduced and train capacity remains the same.

There will be an enhanced matchday frequency of 12 trains per hour each way serving Northumberland Park on Saturday, compared to six trains per hour at White Hart Lane, including four trains per hour each way between Northumberland Park and Stratford.

Abellio Greater Anglia has provided the following regional information:

Pre-Match

• A normal Saturday service will run with selected services from Liverpool Street, Stratford, Hertford East, Bishop’s Stortford and Cambridge stopping additionally at Northumberland Park station from 12.30 until 15.00.
• Southend Victoria services will have a bus replacement service between Southend Victoria and Shenfield.
• Some longer trains will also operate from Clacton-on-Sea and Colchester to Liverpool Street and Stratford.

Post-Match

• Train frequencies are strengthened from 16.45 with services to Liverpool Street; Stratford; Hertford East; Bishop’s Stortford and Cambridge, stopping additionally at Northumberland Park.
• Southend Victoria services will have a bus replacement service between Southend Victoria and Shenfield.
• Some longer trains will also operate from Clacton-on-Sea and Colchester to Liverpool Street and Stratford.

Please note that the old pedestrian footbridge at Northumberland Park station is now closed.  Access to the east of the station is via the station itself.

The Victoria line will be operating a normal Saturday service for fans travelling through Tottenham Hale and Seven Sisters. Fans are reminded that Tottenham Hale is a shorter to walk to the stadium than Seven Sisters and we encourage fans not to interchange between the Victoria Line and London Overground at Seven Sisters.

A new pedestrian footbridge for fans using National Rail services through Tottenham Hale will be in operation for the first time on a matchday.

Additional travel options

The Club is operating its two Shuttle Bus services from both Alexandra Palace station and Wood Green station.

Fans can also book onto our Regional Coach service that serves a number of destinations within Spurs supporter heartlands.

Please note, our full matchday road closures and Controlled Parking Zone (CPZ) will be in operation for this fixture. We strongly encourage fans not to drive and assess all public transport options before travelling.