AccessibilityTottenham Hotspur Stadium

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UEFA Champions League Final – Travel Advice

Tue 28 May 2019, 19:00|Tottenham Hotspur

We encourage fans travelling to Madrid for the UEFA Champions League Final on Saturday 1 June to please take note of the information detailed below.

Date: Saturday 1 June 2019

Venue: Estadio Metropolitano, Madrid

Kick-off time: 9pm (local time)

Passports and visas

• British nationals do not need a visa to travel to Spain, but your passport needs to be valid for the proposed duration of your stay. No additional period of validity beyond this is required
• Your European Health Insurance Card (EHIC) is valid for Spain, but fans are advised to take out travel insurance even if you’re only going for one night
• You must provide ID (your passport) if requested by a police officer. The police have the right to hold you at a police station until your identity is confirmed
• Always take care of your passport. Remember to keep a photocopy or scanned copy of your passport somewhere safe. It is advisable to have a photo of your passport on your mobile phone and a photocopy of your passport
• If you lose your passport, you’ll need to apply for an Emergency Travel Document online

Getting to the stadium

Address: Metropolitano Stadium Av. de Luis Aragonés, 4 28022 Madrid

The recommended way for supporters to reach the Metropolitano Stadium is via the Madrid Metro.

All supporters who have purchased a ticket for the final directly through the Club will have received a travel pass entitling them to free public transport in Madrid. CLICK HERE for a downloadable map of the Metro.

Please note: The free travel pass is only valid for the day on which it is used until 5am the following day. For example, if you start using the pass on Friday, it will expire at 5am on Saturday and you will then need to purchase additional travel at your own expense.

The Spurs section is at the north end of the stadium and fans are advised to arrive at Canillejas station on Line 5 (green line) and walk to the stadium from there.

There will be no public parking facilities available at or near the stadium for private cars, coaches, motorbikes, mopeds, bicycles or scooters.

Unofficial parking

The Club has sourced an area for 'unofficial' coach parking for supporters in Madrid. The location is Paseo de Camoens. You can find the location by following this link...

Accessibility

Supporters on our Access Scheme who have been successful in their ticket application have been issued a car parking pass which should be printed and displayed in your car.

The car park is Parking P Sur B and is accessed via Avenida de Arcentales as shown on the map on your pass.

Access to the accessible car parking area is available from 8am on the day of the final.

*Road closures will start to come into effect around the stadium from 3pm and UEFA are advising that you should arrive at the car park before 5.30pm to ensure easy access.*

The stadium itself is accessible with low-shelved refreshment kiosks and accessible toilets. Audio commentary will be provided in English and Spanish. Information on how to access this will be emailed to supporters on our Access Scheme directly.

Wheelchair users and their personal assistants have been allocated 31 spaces across the rear of the second tier within the Tottenham Hotspur section.

Specific accessible platforms have recently been built with ramped access. These platforms raise the view above anyone in the seating tier in front who may stand. The rear row of seats in front of the platforms has also remained unsold to ensure an unobstructed view of the game.

Ambulant disabled supporters and their personal assistants will be situated in 25 seats at the rear of the lower tier where access is flat.

Fan meeting point

The Club will be operating a Fan Meeting Point in Colon Square in Madrid between 9am-6pm on the day of the match.

The area will include a stage and big screen that will host DJ sets and Spurs Legend appearances, with food and drink available throughout the day.

The nearest Metro stop to Colon Square is Alonso Martinez Station, where you can get a direct train on Line 5 to Canillejas.

There will also be a UEFA Champions League Festival in the centre of Madrid on the days running up to and on the day of the match. This Festival includes various football-related activities and concerts.

Supporters without tickets

There will be NO live screening of the match in the Fan Zone or Festival areas. Supporters without tickets are therefore advised not to travel to Madrid as the match is a sell-out.

Getting into the stadium

• There will be exhaustive ticket checks at various checkpoints before getting to the stadium, including body searches before and after getting through the turnstiles. Please arrive at the stadium early to leave enough time to clear security. The outer perimeter of the stadium opens at 4pm and entry to the stadium itself will be from 6pm
• Only supporters with a valid match ticket will be admitted. Those with damaged or forged tickets, or those who have lost or had their ticket stolen, will not be allowed access. Tickets are not transferable and cannot be used by any other supporter
• Duplicate tickets will not be issued - please take care of your match ticket
• Spurs fans with general admission tickets will access the Metropolitano Stadium through gate 17, located at the North end of the stadium (FONDO NORTE)

Bag Policy and prohibited items

• Small backpacks up to a maximum size of 25x25x25cm will be allowed. Larger bags will have to be stored outside the venue in designated depots
• Anyone who is obviously drunk or bearing abusive or discriminatory materials will be denied access to the stadium. Banners bearing political slogans will not be permitted inside the stadium
• Flares, fireworks, alcohol, cans, glass, bottle tops or containers over 1/2 litre are not allowed in the stadium. Soft drinks and food are available inside the stadium
• Flags are limited to 3m x 2m in size and only those with plastic poles are allowed. Flags larger than this must be flame retardant and a fire certificate must be provided. Flags with twin-poles are not allowed

Spurs respects

The Club is rightly proud of the good behaviour of our fans during previous European travels and we would ask that you uphold this by respecting local amenities and cultures. Please do not place flags or banners on local statues or historic monuments or architecture as this may offend local inhabitants.

In Madrid, drinking alcohol in the street and on the metro is illegal and you can be fined or arrested for doing so. Letting off flares around the city (including Fan Zones) is illegal. The Spanish Police have the right to intervene and confiscate flares. The Spanish police can deny access to the match if any of these laws are violated

Our fans are ambassadors for the Club and we would respectfully request that you behave accordingly throughout the entirety of your visit.

Please note

One set of supporters may be kept behind for around 20-30 minutes after the match to allow the other set of fans to disperse. This will be decided by the Spanish Police on the day.

Tips

• As in any other city, please be wary of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport such as the metro. Only carry what you need and leave spare cash and valuables in hotel safety deposits
• Madrid’s weather in June can be very hot with temperatures often over 30ºC (86ºF). It is advisable to avoid being directly in the sun at midday and late afternoon unless you use sun cream and head protection
• Please keep tickets to the match securely in your possession. It has been known for thieves to target ticket holders to steal and then sell tickets on the black market. If tickets are lost or stolen, they will not be re-printed and you will not gain access to the stadium
• Spanish Police, in collaboration with Spurs and Liverpool, will be launching a service called FIT (Fan Information Team) the day before the match on twitter (@policia_UCLFLFC). This will be an information channel in English providing fans with real time news about the event, general information, security messages, etc. Please note that this will not be an emergency channel. See below for contact details for the emergency services

Useful contacts

British Consulate-General Madrid
Torre Espacio
Paseo de la Castellana 259D
28046, Madrid
Spain

Telephone: +34 91 714 6300 (also for out of hours emergencies)

Email: spain.consulate@fco.gov.uk

Opening hours: Monday to Friday from 8:30am to 1.30pm.

For more information please visit the British Consulate-General Madrid website.

Emergency services

The local emergency services contact number in Spain is 112.