Inter v Spurs - information for fans travelling to Milan

Advice and information for fans travelling to Milan for our UEFA Champions League Group B opener against FC Internazionale Milano on Tuesday.

Remember, we kick-off at 6.55pm local time (5.55pm UK).

Supporter assistance

Club officials and a team of stewards will again be travelling out to Milan for the match. Staff will be on hand in the city and at the stadium but please be aware that they will not be able to assist in entering the stadium should you not have the correct documentation to present with your ticket.

In emergency situations, please call the Travel Line +44 7917 880445.

The latest Consular advice for supporters travelling to Italy for this match can be found HERE.

British Consulate

British Consulate-General Milan
Via San Paolo, 7
20121 – Milan
Tel. +39 02 72 3001
www.gov.uk/world/italy
@ukinitaly

The closest British Consulate is open to the public from Monday to Friday, 9:30am until 12:30pm and from 2pm until 4pm. The Consulate is on the 5th floor and has disabled access via a lift.

Emergency numbers:
Police (Carabinieri) – 112
Ambulance – 118
Fire Brigade - 115

Useful Information:
Milano Malpensa airport - http://www.milanomalpensa-airport.com/en
Milano Linate airport - http://www.milanolinate-airport.com/en
Bergamo airport - https://www.milanbergamoairport.it/en/
Milano Tourist Information - http://www.turismo.milano.it/wps/portal/tur/en

Passports, Visas and health insurance

In Italy is obligatory to carry an ID document at all times and you will need your passport/official EU driving licence for entry into the stadium for ticket identification purposes. Photocopies will not be accepted.

- All supporters are reminded that they will need to have the correct documentation for this trip.
- British citizens do not need a visa to travel to Italy, but your passport should be valid for the period of the outward and return journeys.
- You should obtain a European Health Insurance Card (EHIC) before travelling to Italy, even if you're only going for one night - it could save you a lot of money if you find yourself in difficulty.
- If your passport is stolen report the loss to the local police as soon as possible and obtain a copy of the police report. Please be aware that you cannot travel back to the UK without a valid travel document. You will need to visit the British Consulate Milan on Wednesday for an Emergency Travel Document.
- The Emergency Travel Document is a temporary one-way travel document which will allow you to return to the UK or back to your country of residence.

You will need to produce the following:
- A copy of the police report reporting the passport stolen (this is not required for a lost passport).
- One passport-size photograph. There is a photo shop located five minutes from the Consulate.
- A fee of £100 (payable by debit/credit card except Amex, or in cash by Euro).
- Any details you may have of your return travel arrangements.
- Authorisation from both parents if you are under 16.
*the cost in Euros varies according to the exchange rate – current exchange rate £1 = €1.12

Personal security

As in any other city beware of pickpockets and bag snatchers at airports, railway stations (Stazione Centrale), around the city centre, especially around Piazza Duomo and when using the Metro and trams. Only carry what you need, leave spare cash and valuables in hotel safety deposits. Take a photocopy of the personal details pages of your passport and keep it in a safe place separate from your passport.

If travelling in a car, remember to always lock the vehicle and never leave valuables inside. Hire cars and foreign registered vehicles are more of a target.

Lost wallets

If you lose your wallet please try to cancel your credit cards as soon as possible. British consular officials cannot give you money to help you return home. You can transfer money from relatives or friends in the UK using many of the reputable commercial money transfer agencies in Italy. You can also use most major credit cards (and debit cards carrying the Maestro and EC logos) to obtain money from cash machines if you have your PIN. The British Consulate-General Milan can provide you with telephone and internet facilities during opening hours.

If you are arrested

British consular officials will aim to contact you as soon as possible after being told about your arrest, so that they can assess how they can help. They cannot get you out of prison, represent you in court or pay your bills. If you wish to contact a consular official please make this request clear to the local police authorities.

Please ensure you keep Club officials updated at any time you speak to the British Consulate, or have to make use of any of the emergency numbers.

San Siro Stadium

The address for the San Siro stadium is Via dei Piccolomini, 21051 Milano MI, Italia.

The San Siro Stadium is an all-seater football stadium in the San Siro district of Milan, Italy, and the current home of two of Italy’s most decorated clubs, FC Internazionale Milano and AC Milan. The stadium was built in 1925 adjacent to Milan’s famous Hippodrome. The stadium was expanded in 1955 and 1990 and now has a capacity of 78,328.

Local transport

The city is easy to navigate on foot, by bus/tram and metro. Tickets cost €1.50 obtainable mainly from newsagents and certain bars. A one day ticket is available for €4.50 lasting 24 hours from the first franking. An app based ticketing system is also available by downloading the ATM Milano App.

Local transport info is available at https://www.atm.it/en/ViaggiaConNoi/TurismoMilano/Pages/Biglietti.aspx

Getting to the stadium

Spurs fans are advised to exit the Metro at the new San Siro Stadio station. This is a new stop since our last visit and the station exit is the closest to the away entrances for Inter matches. San Siro Stadio station is on the M5 line, coloured purple on the Metro map.

You can also exit the station at Lotto station on the M1 line and interchange for line M5 or pick up a tram to the stadium.

Tram 16 and Bus 49, 64, 78, 80 and 423 also serve the stadium.

Meeting point and bus service

Should any shuttle bus service from the City centre to the stadium be arranged, we will inform supporters through our communication channels.

Minimise the risk

- In Italy it is obligatory to carry an ID document at all times.
- Carry a note of the address of your hotel (in both English and Italian) - it can help people give you directions and ensure that taxi drivers know where you want to go.
- Keep the number of valuables you carry to a minimum - passport, a credit/debit card, your phone and some money - and ensure they are secured (not in your back pocket).
- Change money at a bank, hotel, or in exchange kiosks - NOT on the street.
- Carry the contact number for your travel insurer at all times.
- Carry the address and telephone number of the Consulate-General so you can call for help.
- Leave a copy of your passport and other important documents safe in your hotel in case you lose the originals.
- Do not carry weapons of any sort, you may get arrested.
- As in any other city beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport. Only carry what you need, leave spare cash and valuables in hotel safety deposits.
- Don’t commit acts of theft: you are more likely to be locked up rather than fined or deported.

The temperature is expected to be hot and sunny with temperatures reaching 28 degrees. Some thunderstorms may be experienced. The local time is 1-hour ahead of the UK, and the local currency is Euros. Supporters can also find additional security and travel information as well as areas travellers are advised to not visit on the foreign office website, www.gov.uk and follow, ‘Travel Advice’ - ‘Italy’.

At San Siro Stadium

Match tickets:
Italian bylaws dictate each ticket must have been registered and used by the supporter who has purchased it. Following the purchase of your ticket, all supporter details have been passed to Inter in accordance with this law. The name your ticket was registered to will need to match the details on your passport (which you will need with you on the day) in order for you to gain entry to the San Siro Stadium. If the information you provided does not match that on your passport/EU driving licence or your ticket, you are at risk of not being allowed to enter the stadium.

Stadium access:
Please arrive in plenty of time as the security checks may take some time to complete.

Tottenham Hotspur supporters are located in the “Blue” section of the stadium, seated in sectors 301-318. Supporters are advised that access to the seating areas involved a long walk up the spiral ramps to the upper tiers of the stadium. Access is gained via a secure gate compound at Gate 10.

Turnstiles open at 16:15hrs (CET). All supporters must be inside the stadium no later than 45-minutes before kick-off (18:55hrs CET).

Once inside the gated compound, supporters will move to a ticket check and search point. Supporters will have the usual searches carried out. Inter have advised that small bags and rucksacks are allowed in to the stadium subject to search.

Local police have stated that supporters will not be allowed in the stadium if:
- You do not have a valid match ticket and/or identification
- You have been prohibited from attending sports events in the past
- You are visibly drunk or under the effect of other substances

Any Tottenham Hotspur supporters found in the home areas of the stadium may face ejection. Inter officials will not relocate you to the visitors section of the ground.

Italian government has a zero tolerance policy regarding acts of hooliganism both inside and outside the stadium.

It is an offence to:
- Possess any kind of weapon
- Display banners with logos of associations that encourage discrimination or violent racial conduct (ethnic, national or religious)
- Encourage violence during any event
- Possess, throw or otherwise use dangerous materials or pyrotechnics
- Climb fences and enter the pitch

Please note: CCTV cameras are in operation both inside and outside the stadium

Accessible information:
Wheelchair spaces are located pitchside in front of sector 165 (lower tier). The Personal Assistant seats are located adjacent to the wheelchair positions. Access for disabled supporters is available via Gate 11.

Wheelchair-accessible toilets are provided.

Due to the age of the stadium, there are some steps and areas where lifts or escalators are not available. Staff will be on hand to assist supporters where required.

Category One:
Located in Sectors S & T. Access is via Gate 5, 7 or 9 on the West side of the stadium.

Food & drink:
There are refreshments available in the areas inside Towers 9 and 10 inside the away sector.

Facilities:
Toilets are situated in the towers.

Luggage:
There is no area to leave luggage so please make alternative arrangements at your hotel or coaches as it will not be permitted into the stadium.

Acceptable items:
Flags or banners (excluding poles) subject to size, language and content.
Small bags and backpacks; content will checked upon entry.
Small cameras for private use only.

Prohibited items:
Coins, belts with large buckles, mobile phone chargers and cigarette lighters are not permitted into the stadium.
Megaphones, drums, pyrotechnics, smoke bombs or flares.
Professional audio or visual recording equipment.
No bottles or cans will be allowed in to the stadium.
It is an offence to be under the influence of drink and drugs when you enter the stadium.
Discretion lies with the Inter stewards as to who is deemed a safety risk, so please behave considerately or you may face the possibility of not being allowed to enter the stadium.

Spurs Respects:
We are justly proud of our superb and loyal support at home and away. We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and act as considerate visitors to those who live and work in the cities and countries we visit. Please respect local customs and traditions by not placing flags or banners on local statues or monuments. We recognise that most supporters want to watch a football match and not to listen to abusive or indecent language from the stands. Discriminatory behaviour which includes, shouting, chanting or actions such as racist, sectarian, homophobic, sexist or anti-disability behaviour is unacceptable.

If you witness incidents like these please get in contact with a steward as soon as you can.

The use of pyrotechnics, flares and smoke bombs is also prohibited and anyone found in possession of or being associated to these items faces arrest.

The local police have advised that all supporters arrive at the stadium by 18:00hrs (CET), as the security checks at the entrance may take some time. Anyone not in the stadium by 19:00hrs (CET) may not be allowed access.

Post-match

We have been advised there will be a hold back for approx. 45 minutes at the end of the match, although this may be extended until the local police confirm it is safe to leave the stadium.

Please be patient and work with the Inter stewards and local police at this time.

We have included a Stadium map which will assist with locating all the entrances on the day. You can also visit the FC Internazionale Milano website https://www.inter.it/en/hp for further information on the club.