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Spurs v Everton - information for fans

Fri 12 January 2018, 08:00|Tottenham Hotspur

Everything you need to know if you are attending our Premier League match against Everton at Wembley Stadium, connected by EE, on Saturday - including ticket, travel and security info and our retail sale continues...

A reminder that we kick-off at 5.30pm.

TICKETS ON GENERAL SALE

Tickets for this match are priced at Category B and we've a number of tickets priced £30 adults/£12 concessions (Under-18/Over-65) available in Level 5, blocks 532-538 and 541-543. Tickets are also available priced £40/£16.

Important note: Tickets sold will be available as TicketFast print at home tickets. Supporters are reminded that they will receive a PDF ticket via email shortly after making their booking. Supporters MUST print their tickets in A4 size and present them at the appropriate Wembley turnstile for entry.

Tickets can be purchased by visiting eticketing.com/tottenhamhotspur or by calling 0344 844 0102 option 1.

Supporters with disabilities or impairments with access requirements
The Club offers dedicated accessible seating areas for wheelchair users and supporters with ambulant disabilities. Please view our Access Page on iSpurs HERE or contact the Access team for further information and tickets by calling 0208 365 5161 or via email at access@tottenhamhotspur.com.

'UNOFFICIAL' TICKETS

We strongly advise supporters not to purchase tickets from any unofficial sources - either via unofficial websites or from outside Wembley Stadium.

We are aware of some fans purchasing tickets for matches at Wembley through unofficial means resulting in disappointment at being unable to access the stadium.

The only official outlets for tickets are via our website HERE or our travel partners HERE.

AVOID QUEUES - ARRIVE EARLY FOR SECURITY CHECKS - BAG POLICY

We strongly advise supporters to arrive as early as possible for every match at Wembley Stadium, connected by EE.

We recommend all fans arrive at a Wembley transport hub no later than 90 minutes before kick-off. For example, from arriving at Wembley Park station to being through all increased security checks will take in the region of 45 minutes. These increased security procedures have been in place for some time and they will not be reduced or compromised in the event of queues forming before kick-off.

Turnstiles open 90 minutes before our 5.30pm kick-off against Everton with Premium areas open at 3.30pm.

Every supporter entering the stadium will be searched before entry and this will not be compromised in the event of queues building, even if the match has started - there will be no exceptions.

Wembley encourage all supporters NOT to bring bags to the stadium.

Small bags or rucksacks which are 30 x 30cm are permitted into the stadium.

Please be aware that there are no locker facilities to store items.

Wembley's official bag policy can be found with more details HERE...

Please help the staff at Wembley get you into the stadium as quickly as possible by trying to avoid bringing bags and having your coat open ready to be searched, as well as having your tickets or access cards ready to be scanned at the turnstile.

Thanks, as always, for your understanding.

CASHLESS AT WEMBLEY

Please note that Wembley operates a cashless service, which will reduce your waiting time for all concessions. This preferred method of payment will enhance your matchday experience.

TRAVEL INFORMATION

Wembley Stadium is a public transport destination.

We would recommend all supporters attending the match visit www.wembleystadium.com to get more information about travelling to the stadium, or download the Stadium Mobile App which provides a dedicated journey planner and live travel information.

More information about the various transport hubs can be found below...

As a public transport destination, the stadium is served by several major transport connections. It is an easy 10-minute walk from Wembley Park station, 12 minutes from Wembley Central station and very close to Wembley Stadium station.

All stations have direct services from Central London and connections beyond.

Wembley Park station
Wembley Park underground station is served by both the Metropolitan and Jubilee Lines. On arrival at Wembley Park, stairs from the ticketing hall will guide you down onto Olympic Way from where the stadium will be clearly visible. A 10-minute walk will bring you to the front of the stadium.

Wembley Central station
This station has both Underground and Overground services. It is served by the Bakerloo Underground line, London Overground and national rail services, and connects to stations including Euston, Watford Junction and Willesden Junction.

Wembley Stadium station
Wembley Stadium station is on the Chiltern train line. This line services the Midlands, Oxfordshire and Buckinghamshire. London trains on this line depart from Marylebone station. On arrival at the station, the stadium will be clearly visible. Lifts or stairs will take you from the platforms up onto street level.

LONDON UNDERGROUND INFORMATION - SPURS v EVERTON

Wembley Park
Enhanced Metropolitan Line services. Normal Jubilee Line services.

Wembley Central
Normal Bakerloo Line, Overground and Southern services.

RAIL INFORMATION - SPURS v EVERTON

Greater Anglia have advised us of a number of engineering works on Greater Anglia routes on Saturday.

The following services will operate:
- A train service will operate between Liverpool Street and Cheshunt via Tottenham Hale.
- Hertford East services - a rail replacement bus service will be in operation between Cheshunt and Hertford East.
- Cambridge services - a rail replacement bus service will be in operation between Cheshunt and Bishop's Stortford with an onward train service at Bishop's Stortford to Cambridge.
- Stansted Express - a non-stop rail replacement between Liverpool Street and Stansted Airport.
- Southend Victoria services - a rail replacement bus service will be in operation between Southend Victoria and Shenfield.
- Braintree and Clacton-on-Sea services will run to depart six minutes earlier.
- Ipswich and Norwich services will run as normal timetable.
- Please note - the station car park at Cheshunt will be closed.

Visit greateranglia.co.uk for more timetable details and for service updates, follow Greater Anglia on Twitter via @greateranglia.

ARRIVING BY CAR

We strongly advise against driving to the stadium as there will be no parking available at the stadium or in the surrounding streets. 

The limited parking spaces at the stadium are reserved for coaches, disabled visitors and event owners and are all pre-booked.

Brent Council operates a Wembley Stadium Event Day Protective Parking Scheme in all roads within an approximate 1.5 mile radius of the stadium. Operational on major event days only, the scheme is designed to minimise disruption and protect local residents and businesses from illegal parking from visitors to the stadium.

This means any visitors driving to events at Wembley Stadium will NOT be able to park in the surrounding streets.

Brent Council has made it clear that illegally parked vehicles will be issued with large parking fines and will also be towed away.

In addition, Metropolitan Police may have security measures on approach roads on major event days which may also hinder a journey by car.

If you are arriving by car, the car park lay-out at Wembley is HERE.

PARK & RIDE

For information and availability on Park & Ride/tube/train opportunities please refer to the stadium's 'Getting to Wembley' page HERE...

SPURS RESPECTS

We are justly proud of our superb and loyal support at home and away.

We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and to act as considerate neighbours and visitors to those who live and work in the areas we visit.

If you witness any form of anti-social, abusive or discriminatory behaviour, crime, vandalism, violence, the use of smoke bombs or pyrotechnics close to you at any of our matches, please send a text to 87474 along with your location (block/row/seat) and the location of the offence (block/row/seat).

Text 87474 with - FOUL (language & behaviour); RACISM (racist chanting & shouting); HPH (homophobic chanting); DRINK (drinking alcohol in view of the pitch); SMOKE (smoking in the stadium); STAND (standing up); PYRO (use of or intended use of any pyrotechnic or smoke bomb).

RETAIL INFORMATION

Official Club merchandise will be available to purchase from a host of retail outlets including the official Wembley store and kiosks both inside and out the stadium at Saturday's match against Everton at Wembley.

We strongly urge fans seeking to purchase Club merchandise on matchdays to do so only from the clearly marked Official Tottenham Hotspur Retail units around the stadium, the official Wembley store or the retail kiosks within the stadium.

We are aware of unofficial Club products being sold around Wembley on matchdays and such items are likely to be made from inferior materials, failed to have had the appropriate health and safety testing carried out and are unlikely to have followed the acceptable manufacturing codes of conduct.

Official Tottenham Hotspur products will always feature one or a combination of official labels, tags and holograms. In addition, the words ‘Official Merchandise’ should be present on the packaging or label.

SALE NOW ON!

Our sale continues in the Wembley store/Club Wembley walk in shop East (block 218) and Club Wembley walk in West (block 234).

Spurs sale

- Up to 50% off on selected Spurs products
- All Spurs home kit 20% off

Wembley/England Sale

- All Wembley/EE products 50% off
- All England generic products 50%

Note - England Nike product and stadium tour photos will not be included in the sale.

Products with a markdown price will go down 50% again.

Note - please note on matchdays that One Hotspur Members will NOT be able to receive their 10% discount on any sale/promotional items.

ONE HOTSPUR MEMBERS' DISCOUNT

All One Hotspur Members will receive a 10 per cent discount on entire purchases in the Wembley store/Club Wembley walk-in East shop (block 218) and Club Wembley walk-in West shop (block 234) when they show their membership cards at the till point. 

Please note on matchdays that One Hotspur Members will NOT be able to receive their 10% discount on any sale/promotional items.

Love To Shop vouchers/gift cards
Love To Shop vouchers and gift cards are now accepted at Wembley and can only be redeemed in the Wembley store.

RETAIL - EXTERNAL SHOPS/OPENING TIMES 

Wembley store
Level B1 east side of the stadium 10am-8.30pm (now open during the duration of the match).

Printing is available on all three kits in the Wembley store only. Pre-printed shirts are also available in the Wembley store.

2x rapid retail unit turnstiles D and P outer concourse - 3.30pm-5.30pm
6x programme pods located at BM/B1/F/J/N/K - 3.30pm-5.30pm

RETAIL - INTERNAL KIOSKS/OPENING TIMES 

Level 1
Blocks 108/128/137 - from when gates open until 6.30pm.

Level 2
Blocks 206/248 - from when gates open until 6.30pm.
Bobby Moore Lounge - from when gates open until 6.30pm.
Three Lions Gastro Pub -  from when gates open until 6.30pm.

Club Wembley
Walk-in shops East block 218 - 4.15pm-6.30pm.
Walk-in shops West block 234 - 4.15pm-6.30pm.

Level 3/4
Box level service - from when gates open until 6.30pm.

Level 5
Blocks 509/517/536/544 - from when gates open until 6.30pm.

MAP OF RETAIL SITES AT WEMBLEY HERE...